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General Policies

All prices, services and policies are subject to change without notice. Scheduling an appointment is your acceptance of all of our policies including our cancellation/reschedule policy. 

HOURS OF OPERATION AND APPOINTMENT SCHEDULING

Monday – Thursday 10:00am-6:00pm

Friday 10:00am-4pm 

We would encourage you to schedule two weeks in advance when possible to reserve the most convenient time for your schedule. We will always do our best to accommodate any last minute requests. 


First Appointments

We require new patients to fill out a Medical History Form and appropriate Consent Forms. These forms can be filled out in the office. Every patient receiving a consultation and/or any treatment will need to fill out all forms pertaining to the specific treatment needs. These will need to be completed and prior to any treatment services being performed.


DEPOSITS

The following deposit fees are due at the time of scheduling:

• Private Consultation – $150 deposit (Deposit goes towards services performed on the same day as consultation; does not apply for services if scheduled for different day).

• Mobile Location Appointment – $150 deposit (due to high demand of mobile appointments, this deposit secures your appointment time and will be applied to any services performed during your appointment that day).

• Assistant Consultation — $No Charge. Anthony’s thoroughly trained Patient Care Consultant is able to provide you with a pre-consultation appointment aimed at answering all your basic questions regarding any of the treatments or services we provide.


CANCELLATION/  RESCHEDULE, LATE AND NO SHOW POLICY

Due to the nature and high demand of our appointment times, any appointments cancelled with less than 48 hours notice (Private Consultations & Mobile Location Appointments) will forfeit the full deposit fee. 


CANCELLATION POLICY 

Your appointment is reserved exclusively for you. We understand that occasionally you may have to cancel an appointment with us.

As a courtesy you will receive a confirmation call or text message 24-48 hours prior to your appointment. As a courtesy to our clients and staff, it is company policy for all clients to give 48 hours advance notice of cancellation for all scheduled Private Consultations and Mobile Location Appointments. If less than 48 hours is given, the deposit will not be refunded. This courtesy enables us to compensate our Medical Providers for their time, and maintains a higher availability of our time for you as well as all of our clients. All appointments including Private Consultations or Mobile Location Appointments will be automatically cancelled if the appropriate deposit required is not secured 48 hours in advance of scheduled appointment. All payments can be made at the time of booking appointment or we can be reached at 813.309.3088. 


RESCHEDULE POLICY 

Patients who book a private consultation ($150 deposit per person) or Mobile Location Appointment ($150 deposit per person) and cannot keep their scheduled appointment can reschedule or will be refunded the appropriate deposit provided at least a 48-hour notice is given. Notices to reschedule a Private Consultation or Mobile Location Appointment less than 48 hours in advance will result in forfeiting the deposit. An additional deposit will need to be secured for $100 total prior to rescheduling the next treatment. Patients who book a Private Consultation or Mobile Location Appointment and cannot keep their scheduled appointment can reschedule or will be refunded the deposit of $150 provided at least a 48-hour notice is given. 


LATE POLICY 

Our scheduling is designed to permit the correct amount of time to complete your treatment. If you are not able to be on time we will do our best to complete as much of your treatment as possible when you arrive. With some treatments, it may be necessary to reschedule your appointment 48 hours in advance if you are unsure that you will be available at your scheduled appointment time. 


NO SHOW POLICY 

Any no show appointments where you are not available for your scheduled Private Consultation or Mobile Location Appointment will result in the appropriate non-refundable deposit fee. We understand life happens but we also appreciate your cooperation. Last minute changes to appointments will be honored only if the service time is available and other patients will not be inconvenienced.


PAYMENTS

We accept Cash, Visa, MasterCard, Discover, and American Express as payment. We reserve the right to stipulate either cash or credit card payment for services on an individual basis. All deposits/fees are required at the time of scheduling via telephone. The remaining treatment balance can be made at the time of treatment with our staff. In some instances full payment for treatment will be required prior to treatment.

We do not accept Care Credit but we have an alternative we like better. Unlike Care Credit, who charges those who accept it a whopping 12% fee (versus the other major issuers which are usually at 2-3%), we have come across a company called Blispay. Blispay works similarly to Care Credit (6 months no-interest, no payments), but it’s advantages are that it is a Visa and therefore accepted nearly everywhere, and happens to offer a full 2% cash back. We encourage any patients who would otherwise use Care Credit to consider applying online to Blispay as a great alternative.


AGE REQUIREMENT

All patients must be 18 years of age or older to independently receive any of the injectable treatments that we currently offer. Laser and facial treatments will be reviewed on an individual basis with consent and presence of parent/legal guardian.


PRICES SUBJECT TO CHANGE

We are always carefully and mindfully expanding our services and packages to bring you the best treatments available.. Although we make every effort to keep our website updated, please note that prices and services are subject to change at any time. We love having you as a patient, but we do reserve the right to refuse service at any time, to anyone, for any reason.


GRATUITY

Gratuity is not customary for injectable treatments performed by the medical providers; however, for facial treatments performed by the aesthetician it is customary to give a 15% to 20% gratuity if you are satisfied with the service received.


REFUND POLICY

All sales are final. There are no refunds on products or services rendered.